Last Updated: May 24, 2024

Studio Altorrelieve SAS de CV ("we", "our", or "the Company") is committed to protecting the privacy of our website users. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website.

1. Information We Collect

We may collect personal information that you provide to us directly, such as:

• Contact Information: Name, email address, phone number, and mailing address.
• Professional Information: Company name, job title, and project details you provide through contact or quote forms.

We also automatically collect information when you visit our website, such as:

• Usage Data: Your IP address, browser type, operating system, pages visited, and the dates/times of your visits.
• Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze site traffic, and for marketing purposes.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our services.
• To improve, personalize, and expand our services.
• To understand and analyze how you use our website.
• To communicate with you for customer service, to provide you with updates and other information relating to the service, and for marketing purposes.
• To process your transactions and send you quotes.
• To prevent fraud.

3. How We Share Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information in the following situations:

• With Service Providers: We share information with third-party vendors who help us operate our website and business (e.g., data analysis, marketing).
• For Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

We use cookies to collect information about your browsing activity. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

5. Security of Your Data

We implement security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to know what personal information is being collected about you.
• The right to request the deletion of your personal information.
• The right to opt-out of the "sale" of your personal information (as defined by the CCPA).
• The right to non-discrimination for exercising your privacy rights.

To exercise these rights, please contact us using the contact information below.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: privacy@altorrelieve.com
• By phone: +52 3310115511